Your Individual account needs to be fully verified in order to withdraw on EQONEX in cryptocurrencies. Refer to Identification levels.

The steps to make a withdrawal are simple:

Step 1: Click on Wallets & Bank Accounts button on the left bar.

Step 2: Go to Withdraw.

Step 3: Select the cryptocurrency that you’d like to withdraw.

Step 4: Choose the receiving wallet in your whitelisted withdrawal address drop-down list.

If you have not whitelisted the wallet address that you intend to withdraw to, kindly refer to How to whitelist a crypto withdrawal address for more details.

Important: When depositing from or withdrawing to an XLM network wallet, you must enter the Memo ID to prevent your funds from getting lost.

Step 5: Fill in the amount you wish to withdraw.

Step 6: Enter the 2-Factor Authentication code generated via your authentication app. Then click Confirm Withdrawal Request.

You can check on the status of your withdrawal(s) in the History tab.

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For further assistance or more information, please contact our Customer Support team via or click on the chat widget at the bottom right-hand side of the EQONEX page.

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