Your Individual account needs to be fully verified in order to withdraw on EQONEX in cryptocurrencies. Refer to Identification levels.

The steps to make a withdrawal are simple:

Step 1: Click on your User Profile on the top-right corner of your dashboard. If you're on the Trading screen (/trade), click on the burger-menu icon on the top-right of your browser window. Then, click on Accounts or User Profile.

Step 2: Select Wallets under Profile and then select Withdraw.

Step 3: Select the cryptocurrency that you’d like to withdraw.

Step 4: Choose the receiving wallet in your whitelisted withdrawal address drop-down list.

If you have not whitelisted the wallet address that you intend to withdraw to, kindly refer to How to whitelist a crypto withdrawal address for more details.

Step 5: Fill in the amount you wish to withdraw.

Step 6: Enter the 2-Factor Authentication code generated via your authentication app. Then click Confirm Withdrawal Request.

You can check on the status of your withdrawal(s) in the History tab.

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For further assistance or more information, please contact our Customer Support team via help@eqonex.com or click on the chat widget at the bottom right-hand side of the EQONEX page.

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