Your Individual account needs to be fully verified in order to deposit, trade, and withdraw on EQONEX in fiat. Refer to Identification levels.
Step 1: Click on your User Profile on the top-right corner of your dashboard.
If you're on the Trading screen (/trade), click on the burger-menu icon on the top-right of your browser window. Then, click on Accounts or User Profile.
Go to Wallets > Deposit. Select the currency you want to deposit to EQONEX from the currency drop-down list.
You will be requested to add a bank account if you do not have one currently linked to your EQONEX account. See How to add a bank account for step-by-step guidelines.
Step 2: Select the bank account you would like to transfer the funds from.
Step 3: Enter the amount you want to deposit.
Step 4: After the deposit amount is filled, Preferred Banking Partner will be pre-selected for you if you have already indicated your preference. You can however select an alternate banking partner if you wish to.
In case you would like to change it, you may choose your preferred option in the drop-down list.
Step 5: Select Create a Deposit.
Step 6: After successfully submitting your deposit request, you will be shown a Transaction ID and EQONEX bank account’s details
Please instruct your bank to wire the funds to EQONEX bank account with the Transaction ID.
The Transaction ID enables us to identify your deposit once it arrives. Wiring funds to EQONEX bank account without the transaction ID will result in delays in processing your deposit.
You can check on the status of your deposit(s) in the History table at the bottom of the page.
For further assistance or more information, please contact our Customer Support team via firstname.lastname@example.org or click on the chat widget at the bottom right-hand side of the EQONEX page.