Step 1: Click on your User Profile on the top-right corner of your dashboard. If you're on the Trading screen (/trade), click on the burger-menu icon on the top-right of your browser window. Then, click on Accounts or User Profile.

You will be redirected to your My Portfolio page, which displays your account balances.

Step 2: Click on the Deposit button next to the currency you would like to make a deposit in onto EQONEX.

Step 3: Copy the alphanumeric wallet address or scan the QR code.

Important: When depositing from or withdrawing to an XLM network wallet, you must enter the Memo ID to prevent your funds from getting lost.

Step 4: Send your funds to the wallet address (or QR code) provided from your external wallet.

Tip: Please double-check to make sure you are sending the correct token to the deposit wallet. For instance, do not send BTC to any other token address but a BTC wallet address. Additionally, kindly refer to Deposit network selection for ETH and ERC20 tokens for more information.

Step 5: You may check on the status of your transaction under the History table at the bottom of the page.

For further assistance or more information, please contact our Customer Support team via or click on the chat widget at the bottom right-hand side of the EQONEX page.

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