Step 1: Click on Wallets & Bank Accounts button on the left bar. You’ll be brought to Deposit page by default.

Step 2: Select Type as Crypto and Currency that you wish to deposit.

Step 3: Copy the alphanumeric wallet address or scan the QR code.


Important: When depositing from or withdrawing to an XLM network wallet, you must enter the Memo ID to prevent your funds from getting lost.


Step 4: Send your funds to the wallet address (or QR code) provided from your external wallet.

Tip: Please double-check to make sure you are sending the correct token to the deposit wallet. For instance, do not send BTC to any other token address but a BTC wallet address. Additionally, kindly refer to Deposit network selection for ETH and ERC20 tokens for more information.

Step 5: You may check on the status of your transaction under the History table at the bottom of the page.

For further assistance or more information, please contact our Customer Support team via help@eqonex.com or click on the chat widget at the bottom right-hand side of the EQONEX page.

Did this answer your question?